Politique de confidentialité
Privacy Policy
DRAWYZ LTD
Email: drawyz.lc@gmail.com
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
1. Who we are
We are DRAWYZ LTD (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.
If you have any questions about this Privacy Policy, you may contact us at: contact@drawyz.com
2. Purpose of this Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
This Privacy Policy applies only to data collected by DRAWYZ LTD. If you provide data to third-party services (such as payment processors), their own privacy policies will apply.
3. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page. Continued use of our services after updates constitutes acceptance of the revised policy.
4. Information we collect
We may collect the following categories of personal data:
4.1 Information you provide directly
- Full name
- Email address
- Billing and shipping address
- Payment-related information (processed securely by third-party providers)
- Communications with us
- Any information submitted through forms, support requests, or competition entries
4.2 Information collected automatically
- IP address
- Browser type and version
- Device information (operating system, device type, identifiers)
- Website usage data (pages visited, time spent, interactions)
- Referral source
- Transaction and activity logs
4.3 Information from third parties
We may receive limited personal data from third-party service providers such as payment processors, including:
- Name
- Email address
- Billing address
- Payment confirmation status
5. How we use your information
We use your personal data for the following purposes:
- To provide and operate our website and services
- To process payments and manage transactions
- To administer competitions and notify winners
- To provide customer support
- To improve our services, website performance, and user experience
- To detect, prevent, and address fraud or misuse
- To comply with legal and regulatory obligations
- To send marketing communications where consent has been given
- To manage user accounts and authentication
6. Legal basis for processing
We process your personal data based on the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests (such as fraud prevention and service improvement)
- Consent (for marketing communications where applicable)
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:
- Providing our services
- Complying with legal, tax, and regulatory requirements
- Resolving disputes
- Enforcing our agreements
- Preventing fraud and abuse
You may request deletion of your account at any time, subject to legal retention requirements.
8. Sharing your personal data
We may share your personal data with trusted third parties, including:
- Payment service providers
- Shipping and logistics companies
- IT hosting and infrastructure providers
- Analytics and marketing service providers
- Email communication platforms
- Legal, regulatory, or governmental authorities where required
- Professional advisers (legal, accounting, insurance)
- Potential buyers in the event of a business sale or restructuring
We ensure that all third parties process your data securely and in compliance with applicable laws.
9. International data transfers
Your personal data may be transferred and processed outside the United Kingdom or European Economic Area.
Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms to protect your data.
10. Cookies
We use cookies and similar tracking technologies to improve website functionality, analyse usage, and support marketing activities.
Cookies may be used to:
- Ensure proper website operation
- Remember user preferences
- Analyse traffic and performance
- Support advertising and remarketing
You may disable cookies through your browser settings, although this may affect website functionality.
11. Analytics cookies
We may use analytics services such as Google Analytics to understand how users interact with our website.
This helps us improve performance, usability, and overall user experience.
12. Advertising cookies
We may use advertising partners such as Google and Meta to deliver relevant advertisements based on user activity.
These cookies may track interactions with ads and measure campaign effectiveness.
13. Your rights
Under applicable data protection laws (including GDPR), you may have the following rights:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time (where applicable)
You also have the right to lodge a complaint with a supervisory authority if you believe your data is not being handled lawfully.
14. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security.
15. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, you may contact us at:
drawyz.lc@gmail.com
16. Effective date
April 2026